Refund Policy

At Sulevo, we want you to feel confident and supported with every purchase. That’s why we offer a 30-day money-back guarantee on all eligible items. If your order doesn’t meet your expectations, we welcome you to reach out so we can make it right.

To qualify for a refund, items should be unused, in their original condition, and in the same packaging as received. While most refunds are issued once items are inspected and approved, our goal is always to ensure a fair and respectful resolution.

If your order arrived damaged or incorrect, please don’t worry—we’ll take care of it. We value your trust and will always do our best to provide a positive experience from start to finish.

If you have any questions or concerns about your order, please contact us at [support@sulevo.store]. We’re here to help.